Home Warranty Companies: What You Need to Know

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By BenjaminBeck

When it comes to protecting your home, there’s more to consider than just homeowners insurance. Enter home warranty companies, the unsung heroes that safeguard your budget from unexpected repair costs. But wait—what exactly are they, and how do they work? Let’s dive into everything you need to know.

What Are Home Warranty Companies?

Simply put, home warranty companies offer service contracts that cover the repair or replacement of major home systems and appliances. Think of them as a safety net for when your refrigerator, HVAC system, or plumbing decides to call it quits.

Unlike homeowners insurance—which covers damages from disasters like fires or storms—home warranties focus on wear and tear. They’re perfect for homeowners who want peace of mind knowing that unexpected repairs won’t drain their bank accounts.

How Do Home Warranties Work?

Here’s the gist:

  1. Choose a Plan: Home warranty companies typically offer various plans covering appliances, systems, or a combination of both.
  2. Pay a Monthly Fee: You’ll pay a subscription fee, usually ranging from $30 to $60 a month.
  3. Request Service: If something breaks, you contact your provider to file a claim.
  4. Pay a Service Fee: A technician will assess the issue, and you’ll pay a service call fee, typically between $75 and $125.
  5. Repair or Replacement: The company either repairs the item or replaces it if it’s beyond fixing.

Sounds straightforward, right? But, as they say, the devil is in the details.

Pros of Home Warranty Companies

Home warranty companies offer plenty of perks:

  • Budget Protection: No one likes surprise expenses. A warranty can save you thousands on costly repairs.
  • Convenience: Don’t waste time searching for a technician—your provider handles it for you.
  • Peace of Mind: Knowing your home is covered takes a load off your mind.
  • Increased Home Value: If you’re selling your home, including a home warranty can sweeten the deal for buyers.
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Cons of Home Warranty Companies

Of course, it’s not all sunshine and rainbows. Here are a few drawbacks:

  • Limited Coverage: Not everything is covered. Pre-existing conditions or improper maintenance are usually excluded.
  • Service Fees Add Up: While monthly fees seem low, service call fees can pile up quickly.
  • Provider Restrictions: You often can’t choose your technician, which can lead to delays.

What to Look for in a Home Warranty Company

Not all home warranty companies are created equal. Here’s how to spot the best ones:

1. Coverage Options

Look for plans that cover what matters most to you. If you’ve got aging appliances, prioritize coverage for those.

2. Pricing

Compare monthly fees and service call fees. A cheaper plan might cost you more in the long run if the service fees are sky-high.

3. Reputation

Check reviews and ratings on platforms like Better Business Bureau (BBB) or Trustpilot.

4. Exclusions and Limitations

Read the fine print carefully. Some companies sneak in exclusions that could leave you footing the bill.

5. Customer Service

A reliable company should have excellent customer support. Look for 24/7 availability.

Top Home Warranty Companies in 2024

Here’s a quick rundown of some of the best options:

1. American Home Shield (AHS)

  • Pros: Comprehensive coverage, customizable plans.
  • Cons: Slightly higher fees.

2. Choice Home Warranty

  • Pros: Affordable plans, excellent customer support.
  • Cons: Limited coverage in some areas.

3. Select Home Warranty

  • Pros: Budget-friendly, multiple discount options.
  • Cons: Smaller network of technicians.

4. First American Home Warranty

  • Pros: Great for older appliances.
  • Cons: Higher service fees.
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Common Questions About Home Warranty Companies

1. Are home warranties worth it?

If you have older appliances or systems, a home warranty can save you a lot of money. However, if your home is newly built, you might not need one just yet.

2. Do home warranties cover pre-existing conditions?

No, most home warranty companies exclude pre-existing conditions from coverage.

3. How much do home warranties cost?

On average, expect to pay $30–$60 per month, plus service fees of $75–$125 per claim.

4. Can I choose my own repair technician?

Usually, no. Home warranty companies have a network of approved technicians.

Tips for Getting the Most Out of Your Home Warranty

  1. Keep Records: Maintain proof of regular maintenance to avoid coverage disputes.
  2. Know the Terms: Read your contract thoroughly to understand what’s covered.
  3. Act Fast: Don’t delay filing a claim when something breaks.

Conclusion

Home warranty companies can be a lifesaver—or a headache—depending on how well you choose. By researching options, reading the fine print, and understanding your coverage, you’ll be better equipped to find a plan that suits your needs.

With so many companies vying for your attention, the right choice ultimately comes down to what you value most: affordability, convenience, or comprehensive coverage.

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